support-4dcinemaparks

How do I raise a complaint with you?

Sun, 17 Oct 2021 18:13:14 GMT

We are sorry to hear that your visit to 4D Cinema Studios Resort didn't meet your standards and would love to put your experience right. Please fill out a form and one of our friendly Cast Members will get back to you as soon as possible, by clicking here .

Accessibility Information

Fri, 02 Jul 2021 15:13:11 GMT

The following guidance and information has been created in order to help guests with additional needs have a fabulous and unforgettable experience at the Resort!

- We're providing information to guests before they visit

- Ensuring that purchasing tickets and entering the Resort is as smooth as possible

- Reviewing our ride accessibility policies

We are committed to providing an enjoyable and safe visit for all our guests. Please visit the Resort Box Office, located on Studios Boulevard within the Theme Park, or any of our Accommodation Receptions for further information or assistance throughout your visit.

How do I contact you?

Thu, 05 Mar 2020 21:26:57 GMT

One of our friendly Cast Members would more more than happy to assist you with any further questions that you may have about you visit to us. You contact us by filling out the form below.

Is Extra Magic Hours included in a 4D Cinema Studios Resort Annual Pass?

Thu, 05 Mar 2020 21:20:45 GMT

Yes, Annual Passholders can spend extra time in the theme park each day, either before it opens or after it closes—so Guests can enjoy select attractions and experiences.

Participating Attractions

During Extra Magic Hours, select attractions will be open at a park for your enjoyment.

- Studio Theatre

- Nature Walk

- Mickey's Mix Magic

Please note that attractions are subject to change and may not always be operational. To learn about any unplanned closures or long-term refurbishments, please view details about the attraction on our website or mobile app, or refer to the printed Times Guide.

What is the 4D Cinema Studios Resort Annual Pass?

Thu, 05 Mar 2020 21:17:19 GMT

Buy your 2020 Studios Pass and take advantage of all of the benefits* that the Studios Pass unlocks you! With amazing rides and shows, 4D Cinema Studios Resort can offer something to the whole family!

Annual Pass holders will recieve the following benefitsas part of purchasing your pass:

- Your ticket to the 2020 season

- Discount in ALL of our shops & restaurants

- Special offers straight to your inbox

- Exclusive preview days/morning/evenings of our new:

rides, attractions and shows

- Free Magic Pass

Premium Annual Passholder Extra Benefits:

- Special reserved seating in shows & the Studio Theatre

- Free car parking

-Free DIGITAL photos all year (1 printed photo every visit)

- No restriction dates

- Free exclusive gifts (Halloween, Christmas, New Year and your birthday)

* - Standard Pass Exclusion Dates 2020

- Friday, Saturday & Sunday in the Summer Holidays

- Halloween Time (Dates TBC)

- 23rd, 24th & 25th December 2020

- 31st December 2020 (After 10pm)

Is there WiFi at 4D Cinema Studios Resort?

Thu, 05 Mar 2020 21:12:33 GMT

Yes we are pleased to offer you completely free wi-fi access via The Cloud across the resort.

What is Extra Magic Hours?

Thu, 05 Mar 2020 20:32:21 GMT

If you are a hotel guest or Merlin Annual Passholder you are entitled to Extra Magic Hours. Selected rides and attractions will be open either in the morning or evening.

For more information please visit here .

*Please note: The Extra Magic Hours line-up is subject to availability and can change throughout the season - be sure to check out the link above before your visit to find out the attractions on Extra Magic Hours.

Is there anywhere I can get water refills?

Thu, 05 Mar 2020 20:26:38 GMT

You are welcome to refill a water bottle at our Hydration Stations around the park or any of our Restaurants.